Policy
Refund Policy
Refund requests are reviewed according to service status, work already performed, payment records, and any government or third-party fee already paid.
Before Work Starts
If no professional work, filing, or third-party payment has started, a refund request may be eligible after verification.
After Work Starts
Once document review, preparation, filing, or regulatory submission has started, deductions may apply for completed work and non-refundable expenses.
How to Request
Existing clients can request refund support through the app portal or contact the team with their service and payment reference details.